Here's a list of commonly asked questions and the answers. If you don't find your answer here, please contact me using the "Send for Help" form at the bottom of the page.

• What is an ebooklet?
• How can I buy the EE2 videos for my entire team?
• Can I share my videos with a friend or co-worker?
• When I click on an article, the page is missing CSS.
• Can I get a refund?
• I bought the Fusions Ads Holiday bundle and can’t download the screencasts. Help!
• Which version of ExpressionEngine should I be running?
• Homepage Featured Entry won’t show
• “You are not authorised to perform this action.” error when commenting
• How are the EE videos different than your ExpressionEngine book?
• Which editor are using in the EE2 screencasts?
• Is there an upgrade path from your original EE1 screencasts?
• Can I redownload the videos after purchasing?
• How do I install ExpressionEngine?
• Where do I get the code for the Channel University site?
• Does Channel University really exist?
• How can I get help?
• In which format are the screencasts?

Send for Help

Complete the form below, click Send Help and your support request will be sent directly to me. I answer as quickly as possible but it can take 24 hours for me to reply. Please fill out each part of the form.

• How can I help?
• Summarize your question or problem
• Your Name
• Your Email

If the form isn't working for you, simply email me at support@mijingo.com and your email will be treated just as if you submitted via the form. Please include as much detail as possible, including your order number, if you have it.

• This is the clearest, most complete explanation I’ve ever heard regarding add-on development. Low explains methods, classes, parameters, tagdata, and what ExpressionEngine is doing under the hood in a way I wish someone had explained to me years ago.

  —Ryan Masuga

• Even after working with ExpressionEngine for some time, I still refer to [the screencasts] over documentation. Ryan’s screencasts are informative, practical and smart.

  —Kenny Meyers

• I love ExpressionEngine. I read this book last week over two days and built a complete site a day later.

  —Lacy Garrison